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Get connected with a tourist SIM card, find your way with our interactive maps, and make the most of your airport experience.
Istanbul Airport has multiple terminals and levels. The main terminal is divided into domestic and international sections. Familiarize yourself with the layout using maps, signage, or the airport app before you travel.
Istanbul Airport offers numerous services: free WiFi, currency exchange, ATMs, luggage storage, prayer rooms, medical facilities, and more. Knowing where these are located will make your visit easier.
Istanbul Airport is approximately 35-40km from the city center. Multiple transportation options are available: metro, bus, taxi, and private transfers. Choose based on your budget and convenience needs.
Istanbul Airport offers extensive shopping and dining. From luxury brands to Turkish souvenirs, and from fine dining to quick snacks - there's something for everyone.
Understanding airport terms will help you navigate more confidently. Common terms include: check-in, boarding pass, gate, terminal, airside, landside, transit, and more.
Learn from common mistakes first-time visitors make. This will help you avoid delays, extra costs, or stress during your airport experience.
Connect to 'ISTFreeWiFi' throughout the terminal. 1 hour free, no registration required.
Multiple information desks with multilingual staff. Get maps, directions, and assistance.
Multiple exchange counters and ATMs. Turkish Lira recommended for local transportation.
Storage, wrapping, and cart rental available. Lost & found near baggage claim.
Mobile operator kiosks offer tourist SIM cards and eSIM options.
Wheelchair assistance, family services, and special needs support available.
The Istanbul Airport app provides maps, flight updates, gate information, and real-time updates. Download it before you travel.
First-time visitors should arrive even earlier than recommended. Allow extra time to navigate, check in, and find your way around.
Before arriving, look at airport maps online or in the app. Knowing where things are located will save time and reduce stress.
Don't hesitate to ask airport staff for help. They're trained to assist passengers and can provide directions and information.
Keep your passport, boarding pass, and travel documents in one easily accessible place. Use a travel wallet or document holder.
Airports can be overwhelming, but remember: everyone was a first-time visitor once. Take your time, follow signs, and ask for help when needed.
Multiple options: Metro (M11 line) is most economical, airport buses (Havaist) offer direct routes, taxis are convenient but more expensive, or private transfers can be pre-booked. Check our Transportation Guide for detailed information and routes.
Yes, free WiFi is available throughout the terminal. Connect to 'ISTFreeWiFi' network. You get 1 hour of free access without registration. For longer stays, you can purchase additional time.
Turkish Lira (TL) is the local currency. Most shops and restaurants accept major credit cards (Visa, Mastercard, American Express). Currency exchange counters and ATMs are available throughout the terminal.
Check the flight information displays throughout the terminal. Gates are typically assigned 2-3 hours before departure but may change. You can also use the Istanbul Airport app for real-time gate information.
Look for information desks (staffed with multilingual personnel), use wayfinding kiosks, or ask any airport staff member. They're trained to help passengers and can provide directions.
Yes, YOTEL hotel offers rooms for short stays. There are also lounges with comfortable seating, and some areas have rest zones. For overnight stays, the hotel is recommended.
No problem! Most airport staff speak English, and signage is in multiple languages (English, Turkish, Arabic). Information desks have multilingual staff ready to help.
Yes, Istanbul Airport has 15 prayer rooms located throughout the terminal. They're open 24/7 and available for all passengers. Look for prayer room signs or ask staff for directions.
Istanbul Airport has a medical center located in Terminal A, open 24/7. There are also pharmacies available. In case of emergency, dial 112 or contact airport staff immediately.
Yes, luggage storage services are available. This is useful if you want to explore the airport or city hands-free. Storage fees apply, typically around €8 per day.
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