Istanbul Airport
TRAVEL GUIDE
Home
EnglishENTürkçeTRالعربيةAR
EnglishENTürkçeTRالعربيةAR
Istanbul Airport

Menu

Home
Istanbul Airport
TRAVEL GUIDE

Plan every leg of your Istanbul journey with live operations, transport options, and curated airport highlights.

Quick Contact

+90 444 1 442

24/7 Airport Information

Stay in the know

Get operational alerts, partner offers, and itinerary reminders straight to your inbox.

We respect your inbox. Unsubscribe anytime.

Follow Us

Plan your trip

  • Flight status
  • Reserve parking
  • Fast Track security

Getting here

  • Airport buses
  • Metro & rail
  • Taxi & ride apps

At the airport

  • Terminal maps
  • Lounges
  • Shopping & dining

Emergency Contacts

  • All Emergencies: 112
  • Medical Center: Terminal A
  • Tourist Police: 153
© 2025 Istanbul Airport. All rights reserved.
Privacy policyTerms of useAccessibility

Departure Passenger Guide

Your step-by-step guide to navigating Istanbul Airport before departure

Recommended
Book Your Airport Lounge Access
Sponsored

Book Your Airport Lounge Access

Relax in comfort before your flight. Book airport lounge access and enjoy complimentary food, drinks, WiFi, and comfortable seating.

Book Lounge
Preparing to depart from Istanbul Airport? This comprehensive guide will help you navigate through the departure process smoothly. Follow these steps to ensure a stress-free experience from check-in to boarding.

**What to Expect:**
The departure process at Istanbul Airport typically takes 60-90 minutes, depending on factors like check-in lines, security screening, passport control, and terminal size. This guide provides estimated times for each step to help you plan accordingly.

**Before You Arrive:**
- Complete online check-in if available (24 hours before flight)
- Have your passport and travel documents ready
- Arrive at least 3 hours before international flights, 2 hours for domestic
- Check your airline's baggage restrictions and policies
- Prepare liquids for security screening (100ml containers in clear bag)

**Pro Tips:**
- Use self-service kiosks for faster check-in
- Complete security screening early to have more time for shopping/dining
- Download the Istanbul Airport app for real-time flight updates
- Use fast-track services if available (priority security and passport control)

Step-by-Step Arrival Process

1

Arrive at Airport & Check-In

Arrive at the terminal and proceed to your airline's check-in counter. If you've checked in online, you can use self-service kiosks or baggage drop counters. Have your passport, booking confirmation, and travel documents ready.

Estimated time: 15-30 minutes
Tips
  • Complete online check-in 24 hours before your flight to save time
  • Use self-service kiosks for faster check-in if you only have carry-on luggage
  • Check your airline's baggage weight and size limits before arriving
  • Have your passport and booking reference ready
  • Arrive early - 3 hours for international, 2 hours for domestic flights
Important
  • Late check-in may result in denied boarding - arrive at least 2-3 hours before departure
  • Some airlines close check-in 60-90 minutes before departure
  • Oversized or overweight baggage may incur additional fees
2

Baggage Drop & Security

After check-in, drop off your checked baggage at the baggage drop counter if needed. Then proceed to security screening. Remove liquids, electronics, and metal items from your carry-on. Place them in the provided trays.

Estimated time: 10-20 minutes
Tips
  • Pack liquids in containers of 100ml or less in a clear, resealable bag
  • Remove laptops, tablets, and large electronics from your bag
  • Take off jackets, belts, and shoes if requested
  • Empty your pockets before going through the scanner
  • Keep your boarding pass and passport easily accessible
Important
  • Prohibited items will be confiscated - check airline restrictions
  • Liquids over 100ml must be in checked baggage
  • Sharp objects, weapons, and certain tools are not allowed in carry-on
3

Passport Control & Immigration

After security, proceed to passport control. For international departures, present your passport and boarding pass. Turkish citizens and some nationalities can use automated e-gates. Your passport will be stamped for exit.

Estimated time: 10-20 minutes
Tips
  • Have your passport open to the photo page
  • Remove any hats or sunglasses for identification
  • Keep your boarding pass ready
  • EU citizens can use automated e-gates for faster processing
  • Ensure your passport is valid for at least 6 months from travel date
Important
  • Some countries require exit stamps - ensure you get one if needed
  • Keep your passport and boarding pass together at all times
  • Report lost passports immediately to airport authorities
4

Find Your Gate

Check your boarding pass for gate number and terminal information. Follow the signage to your gate. Gates are typically assigned 2-3 hours before departure, but may change - check flight information displays regularly.

Estimated time: 10-15 minutes
Tips
  • Check flight information displays for gate assignments and updates
  • Gates may change - check regularly via displays or airport app
  • Allow extra time if your gate is far from security
  • Use the airport map or wayfinding kiosks to locate your gate
  • Gates typically close 20-30 minutes before departure
Important
  • Gate changes can happen - always check the latest information
  • Arrive at your gate at least 45 minutes before departure
  • Some gates require additional security checks or bus transport
5

Duty-Free Shopping & Dining

Before boarding, you can explore duty-free shops, restaurants, and lounges. Istanbul Airport offers extensive shopping and dining options. Make sure to return to your gate in time for boarding.

Estimated time: Varies
Tips
  • Duty-free prices are often better than city prices
  • Many shops accept major credit cards and foreign currency
  • Try Turkish delight, coffee, and other local specialties
  • Restaurants offer Turkish and international cuisine
  • Lounges provide comfortable spaces to relax (if you have access)
Important
  • Don't lose track of time - boarding starts 30-40 minutes before departure
  • Some items purchased in duty-free may need to be checked at customs upon arrival
  • Keep your boarding pass with you when shopping
6

Boarding

Listen for boarding announcements and proceed to your gate when your row or group is called. Have your boarding pass and passport ready. Boarding typically starts 30-40 minutes before departure.

Estimated time: 20-30 minutes
Tips
  • Listen for boarding announcements in multiple languages
  • Boarding usually starts with priority passengers, then by row numbers
  • Have your boarding pass and passport ready
  • Store carry-on items securely in overhead bins or under the seat
  • Fasten your seatbelt and follow crew instructions
Important
  • Late arrival at gate may result in denied boarding
  • Gates close 20-30 minutes before departure - don't be late
  • If you miss your flight, contact your airline immediately

Airport Facilities

Check-In Counters

Multiple check-in counters for all airlines. Self-service kiosks available for faster check-in.

Security Screening

Multiple security checkpoints with clear instructions. Fast-track lanes available for premium passengers.

Duty-Free Shopping

Extensive duty-free shopping with 200+ brands. Turkish specialties, electronics, cosmetics, and more.

Restaurants & Cafés

50+ dining options from fast food to fine dining. Turkish and international cuisine available.

Airport Lounges

30+ airline lounges available. Access via membership, credit card, or purchase.

Free WiFi

Free WiFi available throughout the terminal. Connect to 'ISTFreeWiFi' network.

Tips for Passengers

Arrive Early

Arrive at least 3 hours before international flights and 2 hours for domestic. Peak times may require more time.

Online Check-In

Complete online check-in 24 hours before departure to save time at the airport. Most airlines offer this service.

Pack Smart

Pack liquids in 100ml containers in a clear bag. Keep electronics easily accessible for security screening.

Know Your Gate

Check gate assignments regularly as they can change. Use the airport app or information displays for updates.

Security Preparation

Remove liquids, electronics, and metal items before security. Wear easy-to-remove shoes and minimal jewelry.

Stay Informed

Download the Istanbul Airport app for flight updates, gate changes, and real-time information.

Frequently Asked Questions

How early should I arrive at the airport?

For international flights, arrive at least 3 hours before departure. For domestic flights, 2 hours is recommended. During peak travel times or holidays, consider arriving even earlier to account for longer queues.

Can I check in online?

Yes, most airlines offer online check-in 24 hours before departure. You can check in online and use self-service kiosks or baggage drop counters at the airport. Some airlines also offer mobile check-in via their app.

What are the baggage restrictions?

Baggage restrictions vary by airline and ticket type. Generally, economy passengers can check one bag (usually 20-23kg) and carry one piece of hand luggage. Check with your airline for specific weight and size limits. Liquids over 100ml must be in checked baggage.

What items are prohibited in carry-on luggage?

Prohibited items include: liquids over 100ml, sharp objects (knives, scissors), weapons, tools, flammable items, and certain batteries. Check the full list on your airline's website or airport security guidelines.

Can I use fast-track services?

Yes, Istanbul Airport offers fast-track services for security and passport control. These are available for premium passengers, business class travelers, or can be purchased separately. Check with your airline or the airport for availability.

What if my gate changes?

Gates can change, especially for international flights. Check flight information displays regularly, listen for announcements, or use the Istanbul Airport app for real-time updates. Always confirm your gate before proceeding.

Are there lounges available?

Yes, Istanbul Airport has 30+ airline lounges. Access is typically available for business/first class passengers, frequent flyer members, or through certain credit cards. Some lounges offer day passes for purchase.

What if I'm running late?

If you're running late, contact your airline immediately. They may be able to help expedite the process. However, airlines typically close check-in 60-90 minutes before departure and gates close 20-30 minutes before. Late arrival may result in denied boarding.

Can I shop at duty-free after security?

Yes, Istanbul Airport has extensive duty-free shopping after security. You can purchase items tax-free, but be aware of your destination country's customs allowances. Keep receipts for items you may need to declare.

Is there free WiFi at the airport?

Yes, free WiFi is available throughout the terminal. Connect to 'ISTFreeWiFi' network. You get 1 hour of free access without registration. For longer stays, you can purchase additional time or use mobile data.

Quick Info

Total Steps6

Process Overview:

1Arrive at Airport & Check-In
2Baggage Drop & Security
3Passport Control & Immigration
4Find Your Gate
5Duty-Free Shopping & Dining
6Boarding